Privacy Policy

This Privacy Policy explains what data Certified Karma collects and how we use it. We collect the minimum needed to run the Service.

1. What we collect

• Account data — name, email, and password (stored hashed).
• Order data — what you purchased and when.
• Usage data — pages viewed, clicks, and approximate location derived from your IP.

2. How we use it

To deliver purchases, provide support, prevent fraud, and improve the Service. We do not sell your personal data.

3. Analytics & session replay

We use privacy-friendly product analytics and session replay to understand how the site is used and to fix problems. Recordings mask form inputs — we never capture what you type into fields. These tools run only where permitted and honour your browser's "Do Not Track" setting. You can opt out at any time from your account settings.

4. Sharing

We share data only with processors that help us operate (payment, email, analytics, hosting), each bound by contract to protect it. We may disclose data if required by law.

5. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your data. Email us to exercise these rights and we will respond within the legally required timeframe.

6. Contact

Questions about privacy? Email support@certifiedkarma.com.